Client Solutions CoordinatorConsultative Sales & Project Coordination What We OfferCompetitive hourly pay, typically $18–$26 per hour, depending on experience and locationHealth, dental, and vision insurance options401(k) with company matchPaid time off and holidaysOngoing training and development opportunitiesCareer growth potential within a large franchise networkA fun, creative, supportive team environmentThe opportunity to work on projects that are visible throughout the communityWe are looking for a Client Solutions Coordinator to serve as a friendly, professional first point of contact for our customers and a key part of helping projects move smoothly from idea to installation. This is not an ordinary sales job. This is a consultative sales and project coordination role. This dynamic, customer-facing role blends front-counter sales, account support, project coordination, web request follow-up, and administrative follow-through. You'll work directly with customers, prepare estimates, coordinate with internal teams, and help ensure every project is handled with care. You'll be part of a supportive, knowledgeable, and collaborative team where there is always someone to work with, learn from, and consult with. Working across a four-location franchise means every day brings variety, teamwork, and creative projects that are visible throughout the community. It's a fun, fast-moving, and exciting environment for someone who enjoys people, problem-solving, organization, and seeing ideas come to life.
Key ResponsibilitiesGreet walk-in customers and answer incoming calls with a positive, professional attitudeMonitor and respond to web requests, online inquiries, and lead submissions in a timely and professional mannerAsk questions to understand customer needs, goals, timelines, budgets, and project requirementsRecommend signage, graphics, branding, and visual communication solutionsPrepare accurate estimates, quotes, and work ordersFollow up on quotes and help convert opportunities into salesProcess deposits, payments, invoicing, and basic billing tasksCoordinate projects with design, production, and installation teamsCommunicate timelines, approvals, updates, and changes clearly to customersMaintain accurate customer records, job notes, and project detailsSupport quality control by reviewing job details, proofs, and completed work as neededHelp ensure customers receive an excellent experience from first contact through final deliverySupport marketing efforts such as project photos, social media content, direct mail, and customer outreachQualificationsPrevious experience in customer service, sales, account coordination, project coordination, or administrative supportStrong communication and interpersonal skillsComfortable with consultative selling, problem-solving, and helping customers make decisionsDetail-oriented with excellent organizational and follow-through abilitiesAble to manage multiple priorities in a fast-paced environmentConfident using Microsoft Office, email, and general business softwareWillingness to learn industry-specific tools such as POS, CRM, estimating, and project management softwareReliable, team-oriented, and committed to delivering outstanding customer serviceHigh school diploma or equivalent requiredValid driver's license and reliable transportationThe following experience is helpful but not required:Sign, graphics, printing, marketing, or visual communications industry experienceFamiliarity with design software such as Adobe Illustrator, Photoshop, or similar programsExperience with CRM systems, POS software, or project management toolsProven sales experience, especially consultative or solution-based sellingBasic understanding of branding, marketing, and visual communicationSome college coursework or relevant certificationsCompensation: $20.00 - $26.00 per hour At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family—where your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.