Client Services Operations Specialist

Working remotely in a full-time capacity, the Client Services Operations Specialist will manage client database updates, support quality control of invoices, and ensure adherence to billing requirements while collaborating with internal departments. Key responsibilities Accurately update and maintain firm databases and team sites related to billing and client data Manage a portfolio of matters, ensuring effective communication and compliance with client-specific billing requirements Identify and resolve operational issues impacting clients, serving as the first point of escalation for inquiries Required qualifications A minimum of a High School diploma or equivalent is required; a Bachelor's degree in business administration or a related field is preferred 1+ years of legal administrative support, database management, and/or billing experience is required Demonstrated working knowledge of Aderant and BillBlast software, or related billing software is preferred Proficiency with Microsoft Excel, Word, and Outlook is required Ability to perform multiple tasks under limited supervision while meeting deadlines in a fast-paced environment