Client Services Director — Lead & Elevate FinServ

Palmer Companies, Inc. in Des Moines, IA is seeking a Director of Client Services to lead a high-performing client service team within a growing financial services organization.

This leadership role oversees servicing operations, drives process improvements, ensures service excellence, and fosters accountability. You will coach and develop staff, manage escalated client issues, and collaborate with cross-functional leaders to support business growth, while maintaining accuracy and regulatory