We are looking for a detail-oriented Client Services Coordinator to assist customers with organizing client requests, communication, records, and follow-up.
The ideal candidate is relationship-focused, detail-oriented, and comfortable coordinating several client needs.
Key Responsibilities
- Serve as a point of contact for client questions
- Gather information related to client requests
- Provide accurate service information
- Coordinate next steps and updates
- Maintain organized client records
- Track outstanding items
- Schedule follow-up communication
- Assist with routine changes
- Communicate with support resources
- Confirm completion of requested actions
- Help maintain a positive client experience
Qualifications
- Strong interpersonal skills
- Professional communication
- Excellent organization
- Careful attention to detail
- Strong follow-up habits
- Basic computer proficiency
- Comfortable using calendars and online tools
- Ability to prioritize tasks
- Reliable and courteous
- Client-service experience is helpful but not required
Why Choose Us
- Remote Environment: Coordinate services remotely
- Flexible Scheduling: Manage your availability around responsibilities
- Training Available: Learn relevant systems and processes
- Ongoing Support: Access continued resources and education
- Professional Development: Develop organization, communication, and customer-service skills
- Customer-Focused Role: Help customers navigate questions and requests
Client Services Coordinator – Remote in cincinnati at Unknown Company
This position is listed as full time and able to be worked remotely.