Supporting clients in a full-time remote capacity, the Client Services Coordinator will manage inquiries, handle case management, and assist with various administrative tasks during the hours of 7:00 am to 3:30 pm EST, Monday to Friday. Key Responsibilities Act as the first point of contact for clients needing assistance with products and services Respond to inbound calls and assigned HubSpot cases in a timely manner while following up on outstanding issues Assist with administrative tasks including onboarding, account maintenance, and billing processes Required Qualifications 3 to 5 years of experience in client support, customer service, or operations Proficiency with Microsoft Office, particularly Excel Experience in the legal or financial services industry is preferred Ability to learn new systems quickly and suggest process improvements Strong organizational skills and the ability to prioritize tasks effectively