Client Services Coordinator

Client Services Coordinator

📍 High Point, NC | Full-Time | On-Site

Join a Growing Industry Leader in the Triad

Parable Talent is partnering with a rapidly growing organization in the High Point area to identify a Client Services Coordinator who thrives in a fast-paced environment, enjoys staying organized, and is passionate about delivering an exceptional customer experience.

This is an outstanding opportunity to join a well-established company that values its employees, invests in professional development, and offers long-term career growth.

What You'll Do:

As the Client Services Coordinator, you'll serve as the primary communication link between clients and internal teams, helping ensure projects remain on schedule while delivering a seamless customer experience from start to finish.

Responsibilities include:

• Coordinate and manage active customer projects and orders
• Monitor project timelines, milestones, and deliverables
• Provide proactive status updates to customers throughout each project
• Partner with internal departments to ensure customer expectations are exceeded
• Maintain accurate information across multiple systems and reports
• Respond professionally and promptly to customer inquiries
• Identify solutions and help create a positive customer experience at every touchpoint

What We're Looking For:

The ideal candidate is:

✔ Highly organized with exceptional attention to detail

✔ Passionate about providing outstanding customer service

✔ Comfortable managing multiple priorities in a fast-paced environment

✔ An excellent written and verbal communicator

✔ Proficient in Microsoft Excel and Outlook

✔ Experienced in project coordination and customer support

✔ Familiar with Monday.com (preferred, but not required)

Qualifications

• 2+ years of customer service experience
• 2+ years of project coordination experience
• 2+ years of Microsoft Excel experience

Compensation & Benefits:

Starting Salary: $50,000-$60,000 (based on experience)

Benefits include:

• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Professional Development Opportunities
• Retirement Plan

Why This Opportunity?

This is an opportunity to join a financially strong, growing organization that values teamwork, ownership, and exceptional service. The company offers a collaborative culture, opportunities for advancement, and the chance to make a meaningful impact while building a long-term career.

Confidential Search

This search is being conducted exclusively by Parable Talent. Company information will be shared with qualified candidates during the interview process.

If you're interested in learning more, we'd love to connect. Apply today or reach out directly for a confidential conversation.