Client Services Associate / Travel (Remote)
Wichita, Kansas, United States
About the Job
We are a professional travel services organization dedicated to making trip planning simple, seamless, and stress-free. By working with trusted travel providers, we ensure clients receive high-quality service and personalized support for every journey.
Position Overview
We are looking for detail-oriented and customer-focused individuals to join our team as Client Services Associates / Travel. In this role, you will assist clients with their travel needs, handle reservations, and provide exceptional service from start to finish.
Key Responsibilities
- Respond to client inquiries and assist with booking flights, hotels, cruises, and vacation packages
- Provide accurate information on travel options, destinations, and policies
- Manage reservations, itinerary changes, and special requests as needed
- Deliver excellent customer service and maintain positive client relationships
- Stay informed on travel promotions, updates, and industry trends
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Comfortable working independently in a remote environment
- Prior experience in travel, hospitality, or customer service is a plus (not required)
- Passion for travel and helping others plan memorable experiences
What We Offer
- Remote work flexibility
- Training and professional development resources
- A supportive, collaborative team environment
- Opportunities to grow within the travel industry
- Access to travel perks and discounts (after training completion and eligibility)