Our client seeks a seasoned client services professional to serve as the primary point of contact for multiple clients. The role manages a high volume of inquiries, prioritizes responses, and delivers clear, tailored communication. The professional will translate complex information into concise messaging, uphold credibility in sensitive situations, and collaborate across teams to provide seamless support in a fast-paced environment. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Serve as the primary client-facing point of contact with clear, professional, and effective communication. Manage and respond to diverse client inquiries with accuracy and urgency. Build and maintain strong relationships through proactive communication and service. Partner across teams to gather information and deliver seamless client support. Manage a client hotline, receive inquiries, respond, prioritize, and complete actions. 7+ years in client services, client relationship management, or client success management.
Experience managing multiple stakeholders and escalations.
Availability Monday through Friday, 8:00 a.m. with occasional nights or weekends as needed.
Client Services & Building Coordinator in pittsburgh at Unknown Company
This position is listed as contract and onsite.