As we continue to grow, we’re looking for motivated individuals who want to develop professionally, work directly with people, and build a career with opportunities for long-term advancement.
Position Overview
We’re currently seeking entry-level representatives to connect with members and provide information about available benefit programs. You’ll conduct virtual appointments, answer questions, explain coverage options, and help members navigate the process from their initial consultation through completion.
Previous industry experience is not required. This position is well suited for individuals who are comfortable communicating with people, willing to learn, and interested in developing valuable client-service and leadership skills.
Key Responsibilities
Conduct virtual consultations with members by video conference and phone
Review available benefit programs and clearly explain coverage options
Answer questions and provide professional, helpful guidance
Learn about individual needs and provide an informative client experience
Assist with digital applications and required documentation
Maintain accurate and organized client records
Complete follow-ups and provide continued member support
Collaborate with team members to achieve individual and team goals
Participate in ongoing training, coaching, and professional development
Provide feedback and contribute ideas that improve the overall client experience
Qualifications
High school diploma or equivalent; post-secondary education is an asset
Strong verbal and written communication skills
Comfortable using video conferencing, online applications, and digital tools
Professional and approachable when interacting with clients
Strong organization and time-management abilities
Ability to work independently in a remote environment
Dependable, motivated, and willing to learn
Previous experience in customer service, retail, hospitality, administration, or sales is helpful but not required
Must meet applicable work authorization requirements
Skills That Can Help You Succeed
Strong interpersonal and relationship-building abilities
Positive and collaborative approach to teamwork
Ability to adapt and learn quickly
Self-motivation and consistent follow-through
Confidence communicating in a virtual environment
Good listening and problem-solving skills
Willingness to receive coaching and continuously improve
What We Offer
100% remote work environment
Flexible work structure
Comprehensive training and onboarding
Ongoing one-on-one mentorship and coaching
Weekly compensation
Performance-based bonuses and incentives
Health, dental, prescription, life, and travel benefit options for eligible team members
Professional and leadership development
Performance-based advancement opportunities
Long-term career growth potential
Recognition and reward programs
Opportunities to qualify for company-sponsored travel, with previous destinations including Cancun, the Bahamas, and Las Vegas
Supportive and collaborative team environment
Start Building Your Career
Whether you’re beginning your professional career, transitioning from another industry, or looking for an opportunity with greater flexibility and room to grow, you’ll receive the training and support needed to learn the position and continue developing.
If you’re motivated, people-oriented, and ready to build a rewarding remote career, we encourage you to apply today.
Client Service Specialist Work From Home in Cleveland at Spade Recruiting
- Other openings
- 17
- Hiring in
- 17 locations
Spade Recruiting currently has 17 other roles open on LocalWork across 17 locations. If this particular role is not the right fit, their other openings may be.
This position is listed as full time and able to be worked remotely. It was posted 5 days ago.