Client Service Representative - Event and Travel Coordinator

Location: Remote in Cincinnati, OH Pay: $25,000 - $50,000 per year Job type: Part-time, Full-time Company: Confidential Benefits: Flexible schedule

Job Overview: We are seeking a dynamic and energetic Client Service Representative- Event and Travel Coordinator to join our vibrant team. In this role, you will be the driving force behind delivering exceptional client experiences by coordinating and managing a wide range of events and travel arrangements. Your enthusiasm for hospitality, meticulous organizational skills, and proactive communication will ensure seamless event execution and outstanding customer service. This position offers an exciting opportunity to work in a fast-paced environment where your project management expertise and passion for events will shine. You will play a pivotal role in elevating our clients' experiences while supporting our team's success.

Duties:
- Collaborate with clients to understand their event and travel needs, providing expert guidance on event marketing, catering options, and venue selection
- Manage all aspects of event planning, including budgeting, vendor negotiations, contracts, and logistics coordination
- Utilize event management software and CRM systems to track client interactions, manage schedules, and ensure timely follow-up
- Oversee the execution of events from conception through completion, ensuring adherence to budgets, timelines, and quality standards
- Upsell additional services such as premium catering packages or enhanced event features to maximize client satisfaction and revenue opportunities
- Coordinate with hospitality vendors, including catering teams and banquet staff, to deliver exceptional guest services
- Develop marketing strategies for events to boost attendance and engagement through targeted outreach and promotional activities
- Lead project teams during event setup, execution, and breakdown while maintaining clear communication with all stakeholders
- Ensure compliance with health & safety regulations and industry best practices throughout all phases of event management

Qualifications:
- Proven experience in hospitality or events management, with a strong understanding of the hospitality industry standards
- Excellent negotiation skills coupled with the ability to upsell services effectively
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with event management software and CRM systems
- Strong organizational skills with the ability to manage multiple projects simultaneously under tight deadlines
- Exceptional communication skills for client interaction, team leadership, and vendor negotiations
- Experience managing event budgets and handling contracts related to catering, venue rentals, or banquet services
- Knowledge of marketing principles related to event promotion and attendee engagement
- Demonstrated ability to lead teams during large-scale events while maintaining high levels of customer service excellence

Join us if you're passionate about creating memorable experiences! This role offers a chance to develop your career in a lively environment that values innovation, teamwork, and exceptional client service. We are committed to supporting your growth through ongoing training opportunities in project management, event marketing, and technical proficiency. If you thrive on organization, enjoy building relationships with clients and vendors alike, and are eager to make every event extraordinary we want to hear from you!