Client Service ManagerThe Client Service Manager sources, screens, hires and retains qualified healthcare professionals to meet the office's business needs. The Client Service Manager develops relationships with clients, consumers and referral sources to determine existing needs, successful placements, and additional business opportunities. The Client Service Manager is responsible for building a network of qualified candidates, evaluating skills in relation to the position requirement, negotiating compensation, overseeing completion of on-boarding requirements, and managing active direct care workers.
The Client Service Manager is expected to be knowledgeable of industry trends globally and within their market segment to identify top accounts, forecast opportunities, and consult with candidates. They are also expected to share best practices, and maintain and develop relationships within the industry to foster stronger business relations.