Client Service Manager- Middle Office Loan Services, Associate Vice PresidentThe Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youThe Role & Key Responsibilities:Asset administration: Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks includingAsset setupAsset Maintenance and reconciliationLiaising with 3rd party brokers/custodians/agentsProcessing agent noticesProcessing corporate actionsEntering and settling trades as requiredPreparing and assisting with various reports required by internal teamsOther duties assigned by ManagementCash/Position Reconciliation: Responsibilities include, but are not limited to performing and coordinating a variety of reconciliation duties and tasks includingPreparing daily reconciliation of cash transactionsPreparing daily reconciliation of Apex/Client positionsEnsuring aged breaks (over 7 days) are addressed and escalatedProcessing and reconciling data in various systemsActively researching discrepancies with various agents and internal teamsPreparing and ensuring all Reporting is issued within the required timeframesPreparing and assisting with various reports required by internal teamsOther duties assigned by ManagementSupport Loan Admin - Middle Office Group:Lead and participate in weekly client meetings/new onboards and ensure minutes are noted and follow up items are closed out.Work with the local CRM to ensure monthly operational calls are scheduled and agenda items are monitored and closed out.Ensure all deal procedures and report checklists are completed.Ensure KPI reports are monitored and reviewed regularly to ensure they are adapted/updated in line with the business requirements.Work with the admin team to ensure clients breaks both cash and positions are pushed and assisted where required.Ensure all monthly deliverables are in line with our SLA and if not record and note clearly the reasons,Work closely with senior managers to identify and streamline operations where greater efficiencies can be implemented.Skills Required:Degree in Accounting/Finance, or a relevant qualificationCandidate should have 6+ years' experience working in loan administration operationsExtensive knowledge of Credit FundsUnderstanding or knowledge of various security types – Private Debt, Syndicated Loans, Bonds, Equities, Futures, CDS, CDS Indices, Forwards, ABS, MBS, TRS, etc.Understanding of trade lifecycleKnowledge and experience with settlements including DTCC & EuroclearKnowledge and understanding of securities and other financial instruments Computer proficiency with advanced knowledge of Microsoft Office Suite, familiarity with Solvas (CDO-Suite), Geneva, Aladdin preferredRole-Specific Competencies/Skills:Strong communication and analytical skillsStrong organisational skillsAccurate and acute attention to detailAdaptability - able to change tasks quickly as business needs dictateUses discretion when dealing with sensitive and confidential informationExcellent oral and written communication skills and demonstrated ability to adapt communication style to audienceProven ability to prioritize responsibilities, manage time effectively and meet deadlines accordinglySelf-motivatedPunctualityWe pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.Salary ranges from USD $100,000.00 – USD $120,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance.
Compensation within this range is dependent on individual's skills, experience and qualifications.Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.