Client Service Associate

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Seawise Financial is a fee-only fiduciary RIA in Cardiff by the Sea, California. We work with clients in San Diego and virtually around the country, mostly pre-retirees and retirees in their 50s and 60s, on retirement planning, investment management, and tax planning.

We're hiring for the role below, starting in mid-December.

You'll be the first person our clients reach and the person running our operations behind the scenes. The mix follows the calendar. April through May and November through December are planning-heavy, built around review season and year-end tax work. The rest of the year leans toward client service and operations, with planning updates as client lives change.

What you'll do ( Client service and operations)

•     Answer client calls and emails the same business day, and resolve most requests without escalating.

•     Open accounts and process transfers, distributions, RMDs and beneficiary updates at Schwab.

•     Reach out proactively to collect tax returns, statements and paperwork, and follow up until every open item closes.

•     Keep Wealthbox current with notes, tasks and workflows for each client interaction.

•     Prepare meeting agendas and materials, then send recaps and action items afterward.

•     Support new-client onboarding, quarterly billing and compliance recordkeeping.

Planning support (heaviest April–May and November–December)

•     Keep client plans current in eMoney after each meeting and life change.

•     Run tax projections in Holistiplan.

•     Run and gather account reports in Orion

•     Load data and build first-draft plans for new clients.

•     Sit in on client meetings, take notes and own the follow-up.

What we're looking for

•     2 + years at an RIA, wealth management firm or planning practice, ideally client-facing.

•     CFP® or CFP®  track welcome but not required. Series 65 preferred, or willingness to obtain it.

•     Hands-on experience with Schwab, eMoney, Holistiplan, Wealthbox and Orion is a strong plus.

•     Working tax knowledge: reading a 1040, brackets, RMDs, IRMAA and Roth conversion basics.

•     A warm, clear manner with clients in their 50s and 60s, by phone and email.

•     The organization to track dozens of open items without dropping one, and the flexibility to shift between operations and planning as the seasons change. xhqgsiq

Schedule and pay

•     Full-time, Monday through Friday, starting in mid - December

•     Remote, CA applicants only, San Diego County peferred. Occasional in-person time and client meetings in North County San Diego

•     Pay range: $65,000 to $85,000, depending on credentials and experience, plus a discretionary annual bonus

•     2 Fridays off per month in the summer

•     401(k) with employer match, paid time off and a professional development budget