Client Service Associate (CSA for RIA)

Wealth Management Client Service, Investment & Operations Associate

Base pay range: $90,000.00/yr - $105,000.00/yr

Additional compensation types: Annual Bonus

About the Role

A well-established boutique financial services firm is seeking a Client Service, Investment & Operations Associate to play a critical role in supporting daily operations and client interactions. This is a great opportunity for someone who is energized by client service, highly organized, a true self-starter, and interested in growing with a boutique firm.

Key Responsibilities

• Manage daily client service requests and ensure timely follow-up
• Prepare materials for client meetings, sit in on Zoom meetings and, as needed, in-person meetings
• Monitor treasury maturities, support distributions, completion of applications and money movement requests
• Support onboarding of new clients, paperwork completion, custodial coordination (ACATS)
• Maintain and update client records and systems (paperless environment)
• Assist with eMoney input and maintenance (financial planning software)
• Coordinate with third-party money managers (no internal trading)
• Help support client growth and business development initiatives
• Ensure a seamless client experience and keep leadership informed of any client needs or issues

Qualifications

• 2–3 years of client service (CSA) or operations experience in Wealth Management (RIA, family office, etc.)
• Series 7 or Series 6 license
• Experience with numerous investment products and asset classes (i.e. equities, fixed income, alternatives, SMAs, 401ks, etc.)
• Familiarity with permanent insurance is a plus
• Familiarity with holistic financial planning is a plus
• Tech-savvy and comfortable with paperless systems
• Proficient with MS Office including Excel, Word, and PowerPoint
• Energetic, client-focused, proactive, and eager to learn
• Strong verbal communication skills and professionalism
• Highly organized and able to work independently
• Prior experience with eMoney, Redtail CRM, or third-party asset management platforms a plus

Work Environment

• Initial in-person training required (first month)
• After training, role is primarily remote with occasional in-office days
• Supportive environment with strong team longevity
• Systems and operational processes in place to support growth

Why This is a Great Opportunity

• Competitive base salary and bonus potential
• Medical, dental, and vision benefits with a strong employer contribution
• 401(k) plan with employer match
• Opportunity to work closely with senior leadership and develop hands-on experience across multiple facets of wealth management
• Supportive, collaborative team with strong tenure and a culture of mentorship
• Exposure to investment management, financial planning, and client relationship management
• Growth opportunities as the firm continues to expand

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service and Finance

Industries

• Financial Services, Investment Management, and Investment Advice

Notes: Referral information and postings for other roles are not included in the refined description.