Wealth Management Client Service, Investment & Operations Associate
Base pay range: $90,000.00/yr - $105,000.00/yr
Additional compensation types: Annual Bonus
About the Role
A well-established boutique financial services firm is seeking a Client Service, Investment & Operations Associate to play a critical role in supporting daily operations and client interactions. This is a great opportunity for someone who is energized by client service, highly organized, a true self-starter, and interested in growing with a boutique firm.
Key Responsibilities
- Manage daily client service requests and ensure timely follow-up
- Prepare materials for client meetings, sit in on Zoom meetings and, as needed, in-person meetings
- Monitor treasury maturities, support distributions, completion of applications and money movement requests
- Support onboarding of new clients, paperwork completion, custodial coordination (ACATS)
- Maintain and update client records and systems (paperless environment)
- Assist with eMoney input and maintenance (financial planning software)
- Coordinate with third-party money managers (no internal trading)
- Help support client growth and business development initiatives
- Ensure a seamless client experience and keep leadership informed of any client needs or issues
Qualifications
- 2–3 years of client service (CSA) or operations experience in Wealth Management (RIA, family office, etc.)
- Series 7 or Series 6 license
- Experience with numerous investment products and asset classes (i.e. equities, fixed income, alternatives, SMAs, 401ks, etc.)
- Familiarity with permanent insurance is a plus
- Familiarity with holistic financial planning is a plus
- Tech-savvy and comfortable with paperless systems
- Proficient with MS Office including Excel, Word, and PowerPoint
- Energetic, client-focused, proactive, and eager to learn
- Strong verbal communication skills and professionalism
- Highly organized and able to work independently
- Prior experience with eMoney, Redtail CRM, or third-party asset management platforms a plus
Work Environment
- Initial in-person training required (first month)
- After training, role is primarily remote with occasional in-office days
- Supportive environment with strong team longevity
- Systems and operational processes in place to support growth
Why This is a Great Opportunity
- Competitive base salary and bonus potential
- Medical, dental, and vision benefits with a strong employer contribution
- 401(k) plan with employer match
- Opportunity to work closely with senior leadership and develop hands-on experience across multiple facets of wealth management
- Supportive, collaborative team with strong tenure and a culture of mentorship
- Exposure to investment management, financial planning, and client relationship management
- Growth opportunities as the firm continues to expand
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Customer Service and Finance
Industries
- Financial Services, Investment Management, and Investment Advice
Notes: Referral information and postings for other roles are not included in the refined description.
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