Client Service & Operations Associate

Our client, an Information Services, is looking to hire a Client Service & Operations Associate in New York, NY.

Salary- $72K Base plus additional bonus

What You'll Do

• Identify, source, and engage industry experts based on client requirements.
• Connect with experts to understand their experience, availability, and suitability for client projects.
• Coordinate expert consultations and manage project timelines.
• Handle multiple projects simultaneously while ensuring timely and high-quality delivery.
• Make decisions on expert selection, outreach strategies, and scheduling.
• Collaborate with global teams to meet client expectations.

What We're Looking For

• Bachelor's degree from an accredited institution with a minimum GPA of 3.5.
• 6–18 months of professional experience. Internships and experience involving client engagement or problem-solving are a plus.
• Strong academic, extracurricular, athletic, or professional leadership experience.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced, results-driven environment.
• Strong problem-solving skills, initiative, and accountability.
• Resilience, adaptability, and a goal-oriented mindset.
• Fluency in English; additional languages are a plus.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.