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Client Service Administrator

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woburn, ma • Posted 1 weeks ago
Onsite Contract IT & Technology

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Client Service Administrator
We are currently seeking candidates for a Client Service Administrator at a global telecommunications co. with a location in Woburn, MA, 01801. The ideal candidate will have 1+ years of customer service/client experience.

  • Provide high-quality customer service when handling inquiries, including following them through to resolution.
  • Review, research, analyze, and resolve inquiries from clients
  • Application and posting of payments ($) to client accounts
  • Reconcile and allocate incoming payments ($), research payment discrepancies
  • Reconcile and adjust client accounts
Client Service Administrator
We are currently seeking candidates for a Client Service Administrator at a global telecommunications co. with a location in Woburn, MA, 01801. The ideal candidate will have 1+ years of customer service/client experience.
This is a temporary role (est. 6 months) with an opportunity of becoming permanent and will pay up to $21.00 per hour (based on relative work experience) within a 40-hour work week.
On-site 3 days per week.
RESPONSIBILITIES
  • Provide high-quality customer service when handling inquiries, including following them through to resolution.
  • Review, research, analyze, and resolve inquiries from clients
  • Application and posting of payments ($) to client accounts
  • Reconcile and allocate incoming payments ($), research payment discrepancies
  • Reconcile and adjust client accounts
QUALIFICATIONS
  • Bachelor’s Degree
  • 1+ years of customer service/client experience
  • Ability to multi-task and work independently
  • Strong sense of urgency
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Intermediate knowledge of MS Excel strongly preferred
For immediate consideration, interested and qualified candidates please forward an updated resume in a Word document to



Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Contract

Job function

  • Job function

    Other

  • Industries

    Staffing and Recruiting

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