About the Role
Job DescriptionInsight Global is looking for a Client Relations Manager, Facilities & Office Services to join a hospitality services client supporting a financial services account in Richmond, VA. This individual will oversee day-to-day facilities, office services, hospitality, mail, and workplace operations while leading a team of four and overseeing 2 small satellite offices. This is a fully onsite role requiring 5 days a week onsite.
Responsibilities
- Lead a 4-person team across facilities, hospitality, mail, and office services.
- Oversee daily workplace operations, service tickets, and facilities requests.
- Manage office moves, maintenance needs, and workplace projects.
- Ensure pantries, conference rooms, shared spaces, and supplies are maintained.
- Manage vendors, renewals, quotes, and service performance.
- Oversee daily facility rounds and tracking through workplace systems.
- Serve as the main escalation point for client and service issues.
- Support two satellite offices remotely.
- Coach the team, maintain morale, and drive accountability.
- Identify opportunities to improve workplace operations and service delivery.
Required Skills
- 3+ years of people management experience within facilities, workplace services, or office services, hospitality
- Experience working in professional services and leading frontline teams
- Comfortable working within ticketing and work order systems, ideally Ivanti
- Strong facilities and office services knowledge with the ability to assess requests and determine priority
Pay
60k - 70k
Client Relations Manager in richmond at Unknown Company
This position is listed as full time and able to be worked remotely.