Client Portfolio Manager

Client Portfolio ManagerAllied Universal® is hiring a Client Portfolio Manager. The Client Portfolio Manager collaborates with the Branch/General Manager to oversee employees and operational activities at all locations associated with their assigned client portfolio. As a leader, you will drive profitable business growth by providing world class service to your customer.

Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.Caring Leadership and Client Intimacy:Lead and mentor a team of Account Managers by providing coaching, support, and recognition, while fostering accountability. Encourage a collaborative and inclusive work environment to promote teamwork, open communication, and professional developmentBuild, maintain and grow relationships with clients by understanding their security needs and ensuring satisfactionOperational Oversight and Safety:Deliver high-quality service to our clients by strategically overseeing Account Managers, while maintaining industry standards, company policies, and regulatory requirementsAnalyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivityIdentify and mitigate security risks; develop and implement security protocols, training and response plansFinancial Performance and Growth:Work with branch leadership to strengthen financial performance within your assigned portfolio by managing budget allocation, driving revenue growth, reducing non-billable overtime, improving cash collections, and controlling expensesCollaborate with sales to drive organic business growth within existing client operationsJoin a company that values agility, reliability, caring, teamwork, integrity, safety and innovation. By embracing these core values as a leader with Allied Universal, you will contribute to the positive culture and success of the organization.Qualifications (Must Have):Must possess one or more of the following: Bachelor's degree in criminal justice, business or a related fieldAssociate's degree in Criminal Justice, Business or a related field with thee (3) years of management experience in a high-volume workforce environment or service industryHigh School diploma with five (5) years of management experience in a high-volume workforce environment or service industryCurrent driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)Minimum of one (1) year of experience driving operational and/or financial metrics while demonstrating strong financial acumenMinimum of two (2) years of experience in successfully building and developing teamsLeadership skills that foster teamwork, innovation, agility, client relations and achieving desired resultsAbility to collaborate across multiple business units and regions to creatively support client's growth and satisfactionResults-oriented problem-solving skills that meet client and employee needs, while running a profitable businessProficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentationsDynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry eventsBenefits:Medical, dental, vision, basic life, AD&D, retirement plan and disability insuranceEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly.

Unused vacation is only paid out where required by law.Pay: 100,000 - 109,000/yr.