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Job Description
Role: Client Partner - Insurance
Location options: Atlanta, GA or Chattanooga, Tennessee
Roles & Responsibilities
- Define the long-term approach/plan for the account and execute the plan with quarterly and monthly KPIs.
- Stakeholder Management - building and managing client relationships at the VP and CXO level.
- Accountable for quantified targets of revenue growth, order booking, operating margin, customer satisfaction, and employee satisfaction.
- Work closely with customer-side decision makers for upselling and cross-selling all service lines such as Data and Analytics, AI, Application Development and Maintenance Services, Digital, BPO, Enterprise Solutions (Pega, Salesforce, Oracle), Infrastructure & cloud.
- Sales and demand generation/capture through rigor in regular review of pipeline and performance against plan on weekly, monthly, quarterly, and annual basis.
- Define and execute the account-specific marketing plan for building new relationships and elevating the TCS brand.
- Build alliance partnerships relevant to the account.
- Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs).
- Manage and elevate (when necessary) to ensure fulfillment of resources to meet revenue and delivery commitments.
- Identify and groom team members into future leaders within the account and beyond.
- Delivery management through scheduled engagement reviews between customer(s) and delivery leaders.
- Interact with supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments.
Qualifications
- Experience with rapid growth in accounts and experience in global delivery model.
- Prior experience of managing a P&L in a leadership role is a must.
- Experience of sales role in insurance industry.
- Ability to present at senior levels, executive levels and navigate the multiple layers of organization of the customer.
- Ability to work with different teams in various service lines and functions, across multiple time zones.
- Ability to manage multi-cultural teams.
- Be based in Chattanooga or Atlanta and willing to travel to different client locations in the US and UK.
- BACHELOR OF COMPUTER SCIENCE
Salary Range: $131,750 - $201,250 a year
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Sales
Industries
IT Services and IT Consulting
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