Client Onboarding Specialist (Fully Remote)

• Guide new clients through the onboarding process and communicate required next steps.
• Collect, review, and maintain accurate client and account information.
• Establish and update client records within company systems and respond to onboarding questions.

Qualifications:

• Previous experience in client service, onboarding, or administrative support preferred.
• Strong written and verbal communication skills and excellent organization.
• Ability to manage multiple priorities and work independently in a remote environment.
• Health, dental, and vision insurance.
• 401(k) with company matching, paid time off, and professional development.
• Disability insurance, FSA/HSA, and tuition reimbursement.

Total Fire Protection is a full service fire and life safety provider serving commercial and industrial customers. Since 1991, our team has delivered fire protection solutions including sprinkler systems, fire alarms, inspections, testing, maintenance, special hazard systems, and related services.