Client Onboarding Associate

To support a growing client base, the remote Client Onboarding & Operations Associate will manage the end-to-end onboarding process for Twin's programs, build strong relationships with clients, and ensure project management excellence in a fast-paced environment. Key responsibilities Establish and maintain effective relationships with key stakeholders and executives across strategic clients Successfully onboard Twin's programs, leading discovery sessions and providing consultative recommendations to enhance client satisfaction Manage multiple projects simultaneously, ensuring timely execution and alignment among cross-functional teams Required qualifications 2 - 5 years of onboarding and customer-facing experience, preferably in health tech Strong project management skills with a demonstrated ability to manage conflicting priorities Experience working with health benefits, health and wellness systems, or health plans Proficiency with Google applications and project management tools such as Monday.com or MS Project Ability to communicate effectively with senior executives and execution teams across client organizations