Client HR Business Partner III

Client Human Resources Business Partner III

In this role, you'll be a trusted advisor to our clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day does not change -- your #1 goal is to help clients. Each day will be unique, as the questions you receive will vary, and the solutions you provide will differ for each client. New questions will keep things interesting, and our top-ranked training will set you up for success.

To thrive in this role, you must be comfortable building relationships with external clients and internal partners. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. Your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Responsibilities

• Research, Troubleshoot, and Resolve: Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. Solve client problems by taking a broad perspective to identify solutions. Work independently to resolve issues and proactively provide clients with information, best practices, and training on ADP solutions.
• Communicate and Exceed Client Expectations: Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. Set priorities, organize your day, multitask, change direction, and provide prompt follow-up. Strive to exceed client expectations in every interaction while upholding the highest ethical standards.
• Provide Recommendations and Educate: Interpret internal or external business issues and recommend solutions or best practices to ADP leadership and clients. Share knowledge and best practices with less experienced Consultants and Specialists at ADP.

Required Qualifications

• At least 5–8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
• At least 5–8 years of experience in a customer service or human resources environment, with proven ability to produce positive results.
• A college degree is great but not required. Other acceptable experiences include: Experience noted above, or military experience. Veterans bring unique talents, initiative, discipline, and problem‑solving skills.

Preferred Qualifications

• HR certification or willingness to pursue one in the first year.

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging.
• Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast‑paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be healthy: Best‑in‑class benefits start on Day 1.
• Focus on mental health and well‑being.
• Join a company committed to giving back and creating positive community impact.
• Get paid to pay it forward: Company‑paid time off for volunteering for causes you care about.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs and applicant merit.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. contains more information about ADP's culture, values, and ethics.

Apply now!