Managing all non-licensed aspects of real estate transactions, the full-time Client Experience Specialist will work remotely in the Eastern Time Zone to ensure timely and efficient processing from contract to close while providing exceptional service to agents, clients, and third parties. Key responsibilities: Perform non-licensed administrative tasks, managing contractual dates and deadlines for real estate transactions Collaborate with agents and third parties to ensure compliance and proper documentation throughout the transaction process Serve as the main point of contact for all stakeholders, providing updates and managing communication during the closing process Required qualifications: Minimum of 2 years of experience in real estate, mortgage, title administration, or transaction coordination Proficiency in navigating multiple software systems related to transaction management and financial tools Strong critical thinking and problem-solving skills for managing financial details and ensuring compliance Ability to work independently in a fast-paced, high-volume environment Demonstrated experience in building collaborative relationships with agents and colleagues