PHIL is hiring a Manager, Client Engagement to lead a team handling escalations from manufacturer clients and drive cross-functional resolution. This role focuses on preventing issues as AI scales triage and resolution.
You will partner with Client Success, Operational Excellence, and Product to ensure high-quality client outcomes and continuous process improvements across the program dashboard and field portal. Remote in the U.S.
#J-18808-LjbffrClient Engagement Manager, AI-Driven Ops in athens at Unknown Company
This position is listed as full time and able to be worked remotely.