Role Overview
Join ServiceNow to produce new business with large existing accounts, oversee executive relationship management, and lead virtual teams to support esteemed clients. The Client Director will provide strategic leadership, manage executive relationships, and develop a clear roadmap to promote an outstanding customer experience.
What You Will Do
Provide strategic leadership to clients, manage executive relationships, lead virtual teams, and develop a clear roadmap to promote an outstanding customer experience.
Why It Might Be a Fit
To be successful in this role, you should have experience in leveraging AI, client management, and executive-level relationship management, as well as experience leading virtual or matrixed teams and achieving sales targets.
Requirements
- 7+ years of experience in client management
- 2+ years of experience as a Client Director or equivalent role
- Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management
- Experience achieving sales targets
- Experience leading virtual or matrixed teamsAbility to understand broad, macro-level business IT needs for a prospective client
Benefits
- base pay of $156,780 - $258,660
- equity (when applicable)
- variable/incentive compensation
- health plans
- 401(k) Plan with company match
- ESPP matching donations
- flexible time away plan
- family leave programs