Supporting client delivery execution and relationship management, the full-time Client Delivery Manager will serve as a primary contact for clients, coordinating communication and issue resolution while working remotely. Key responsibilities Build and maintain strong client relationships through proactive communication and timely issue resolution Manage client meeting schedules, agendas, and deliverables, ensuring follow-through on project scope agreements Create and validate client-facing reports using data visualization tools such as Excel and Power BI Required qualifications Bachelor's degree preferred; equivalent experience considered 4+ years of customer service experience, preferably in client delivery, implementation, or project coordination Experience in healthcare, revenue cycle management, or patient financial services is preferred Proficiency in Microsoft Office with intermediate Excel skills, including pivot tables and data analysis Ability to monitor client health KPIs and communicate risks effectively