Working remotely with a schedule of Monday-Thursday from 9 AM to 6 PM EST and Friday from 8 AM to 5 PM EST, the full-time Client Customer Service Support Representative will manage inbound and outbound calls, handle denied claims, and ensure a world-class customer experience while collaborating with healthcare providers and patients. Key responsibilities Manage 50-60 inbound and outbound calls daily, providing timely responses to client inquiries Follow standard operating procedures to update and resolve denied claims effectively Document account information and recommend process improvements based on policy evaluations Required qualifications High School Diploma or GED equivalent Minimum of 1 year of customer service experience Experience in high-volume call environments is preferred Familiarity with healthcare or medical settings is a plus
Client Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.