Client ConciergeThe Client Concierge at Robinson & Casey, PLLC, serves as the central point of connection for families navigating complex legal and behavioral health situations. This role ensures a seamless client experience from onboarding through case progression by coordinating communication between attorneys, paralegals, and clients, while providing empathetic, high-touch support. The Client Concierge reinforces the firm's commitment to responsiveness, clarity, and compassion, helping families feel guided, informed, and supported at every stage of their legal journey.The Client Concierge is a non-attorney responsible for ongoing case coordination and communication with families, professional referents, and treatment facilities, ensuring consistent, high-quality service across all touchpoints.At Robinson & Casey, we believe that compassion and doing things the right way go hand in hand.
We specialize in Behavioral Health Law — the Marchman Act and Guardianship — which means we walk alongside families in the hardest moments of their lives, guiding them down proven legal paths to lifesaving treatment for their loved ones.We're not just in the business of law. We're in the business of helping families rebuild, recover, and move forward — through systems that work, processes we trust, and a team that shows up for every family we serve.Our values — Honesty, Courage, Integrity, Empathy, Perseverance, and Service — guide everything we do.Please note: Out of courtesy to our office, please apply online. Applicants who call the Firm will not be considered.