Client Care ManagerExperience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Client Care Coordinator, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart!
Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you by their side.Do you:Enjoy serving others?Have a big heart with a lot of love to share?Take charge with a warm smile?We are hiring a Client Care Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to support a dedicated team in caring for a wide variety of people, spanning all ages and all abilities. We are seeking a Client Care Coordinator to join our independently owned and operated national agency.We are scheduling interviews immediately for the Client Care Coordinator position.
What you should know about the Client Care Coordinator position with SYNERGY HomeCare:Client Care Coordinator Benefits:Competitive pay ranges between ($19-$24/HR)Paid earned vacation and travel allowances.Liability Insurance, Workers' Compensation coverage, and unemployment insurance.Gas ReimbursementElectronic ReimbursementCompany Car (as applicable)Client Care Coordinator Responsibilities:Conduct client introductions and train and support caregiver team memberWork in conjunction with the Office Manager to coordinate on training scheduleAssist with covering shifts in the event of call-offsAssist with scheduling and filling shiftsAssist with answering and addressing caregiver and client phone callsAct as key caregiver when not conducting trainingIdentify key areas of training and set up appropriate delivery systems for caregivers including caregiver orientationConduct Quality Assessment at client sites and on the phoneAct as ambassador on behalf of the organizationHelp to improve employee and client retention rates through active communication and problem-solving effortsBecome a reliable point of contact for each care provider and clientInnovate and create initiatives to enhance the company's reputationProviding exemplary customer serviceCommunicating regularly with clients and their familiesOther duties as assignedEvaluate care notes and ensure training compliance amongst caregiver teamHandling incoming client inquiry callsCompleting home assessments for new clientsProviding exemplary customer serviceCommunicating regularly with clients and their familiesClient Care Coordinator Requirements:Experience – Two years supervisory or management experience in a home care setting preferredEducation – High school diplomaSkills – Developing personal relationships, time management skills, exemplary communication skillsCharacteristics – This is an autonomous position, so we're looking for individuals that are self-motivated and willing to learn.If you would like to join our outstanding team at SYNERGY HomeCare, apply today!Location: 7326 North University Street Peoria, Illinois, 61614 USA