Build a Career Helping People From Home
We’re looking for motivated, dependable individuals who enjoy communicating with people and providing helpful, professional service.
As a Client Support & Benefits Representative, you’ll connect virtually with individuals and families who have requested information about available programs. You’ll help them understand their options, answer questions, and provide support as they complete the necessary steps.
Previous industry experience is not required. You’ll receive structured training, continued coaching, and ongoing support to help you become confident in the role.
Your Role
Conduct scheduled virtual meetings with clients
Learn about individual needs and provide relevant information
Explain available programs and coverage in a straightforward way
Guide clients through online applications and documentation
Answer questions and provide follow-up assistance
Maintain organized and accurate digital records
Deliver a professional and positive client experience
Participate in virtual training and team development
What the Opportunity Offers
Fully remote work environment
Flexible scheduling
Comprehensive training and onboarding
Continued coaching and mentorship
Professional and leadership development
Career advancement opportunities
Collaborative and supportive team environment
What We Value
We’re interested in individuals who are professional, coachable, organized, and comfortable taking initiative.
Ideal candidates will have:
Excellent communication and interpersonal skills
A strong customer-service mindset
Good organization and attention to detail
Ability to manage responsibilities independently
Confidence using computers and virtual meeting platforms
Willingness to learn and develop new skills
Ability to obtain applicable licensing or certification with guidance provided
Experience in customer service, retail, hospitality, sales, administration, or another people-focused position can be helpful, but is not required.