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Client Advocate

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boston, ma • Posted 5 days ago
Hybrid Full Time Healthcare

Join to apply for the Client Advocate role at Action for Boston Community Development, Inc.

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Join to apply for the Client Advocate role at Action for Boston Community Development, Inc.

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Description
As a

Department: Community Coordination

Location: Malden - Commercial Street

Description
As a Client Advocate , you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett. If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD! Come make a meaningful impact and be part of a legacy that shapes positive change in Greater Boston.
Key Responsibilities
  • Responsible for maintaining case management files, and providing supportive services and referrals
  • Conduct intake process and assist clients in establishing educational and occupational goals.
  • Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts.
  • Identify support services needed and make appropriate referrals and orient new clients to referred programs.
  • Conduct workshops for the diverse populations of a specific community.
  • Assist clients in properly completing job applications and resumes for employment opportunities.
  • Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities.
  • Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance.
  • Perform other related duties as assigned from time to time.
  • Bilingual skill in Haitian Creole is highly preferred.
Skills, Knowledge and Expertise
  • Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required
  • Demonstrated proficiency in Microsoft Word and Excel required
  • Excellent oral and written communication skills
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
Why Work Here
  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Non-profit Organization Management

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