Clerical Associate - Neuro Surgical

Clerical Associate (CA) – Neuro Surgical UnitAre you highly organized, service-oriented, and passionate about supporting patients and healthcare teams? As a Clerical Associate (CA) on the Neuro Surgical Unit at Deaconess Gateway's Orthopedic and Neuroscience Hospital, you'll play a vital role in ensuring the smooth operation of the unit while helping caregivers focus on what matters most—providing outstanding patient care.As the central point of communication and coordination for the unit, you'll work closely with nurses, physicians, patients, families, and support departments to create a positive experience for everyone who enters the unit.In this fast-paced and rewarding role, you'll help coordinate daily unit operations and support the delivery of high-quality patient care by:Serving as a key communication resource for nurses, physicians, ancillary departments, patients, and familiesCoordinating daily unit activities to support efficient patient care and workflowManaging and utilizing communication systems and technology to facilitate smooth operationsAssisting with patient information, scheduling, documentation, and administrative tasksProviding exceptional customer service to both internal and external customersCommunicating important information accurately, professionally, and compassionatelySupporting regulatory and documentation requirements while maintaining patient confidentialityYour attention to detail and commitment to service help create an environment where patients receive seamless, coordinated care.The Neuro Surgical Unit is a specialized 32-bed inpatient department with a 5-bed short-stay pod located within the Orthopedic and Neuroscience Hospital at Deaconess Gateway. The team provides care for patients undergoing advanced neurosurgical procedures as well as those experiencing neurological conditions and pain-related diagnoses.Unit highlights include:Supporting a highly specialized neuroscience and surgical care teamExposure to patients recovering from neck, back, and brain surgeriesOpportunities to work alongside neurosurgeons, neurologists, nurses, and other healthcare professionalsParticipation in a collaborative environment focused on innovation, healing, and patient-centered careA unit that values teamwork, communication, professionalism, and a positive attitudeThe opportunity to make a meaningful impact on the patient experience through exceptional service and coordinationEvery day brings new opportunities to interact with patients, families, and healthcare professionals while contributing to successful patient outcomes.We're seeking individuals who are organized, dependable, customer-focused, and thrive in a team-oriented environment.

Strong communication skills, attention to detail, and a positive attitude are essential for success in this role.If you enjoy helping others, coordinating multiple priorities, and being an integral part of a healthcare team, you'll find this position both rewarding and fulfilling.Required:Basic Life Support (BLS) Healthcare Provider certification within six months of hireSuccessful completion of Epic training/classes as required by the care center or unitPreferred:High school diploma or equivalent (GED)As a Clerical Associate, you'll do more than manage administrative tasks—you'll help create a smooth, supportive experience for patients, families, and caregivers alike. Join a team that values collaboration, excellence, and compassionate service while building valuable healthcare experience in a specialized clinical setting.Other Key Words: Entry-Level Clerical Associate, No Experience Required, Paid Training Provided, On-the-Job Training, Career Growth, CNA, PCT, D4Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.