Clerical Associate - Level IV-Promotional Opportunity for Permanent Incumbents Only

Purpose of Position

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Duties & Responsibilities

Under supervision, with latitude for independent judgment, performs one or more of the following:

• Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.
• Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

• A high school diploma or its educational equivalent; and
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.