Providing exemplary customer service, the full-time Claims Support Specialist will manage incoming claims inquiries, capture First Notice of Loss (FNOL), and process simple claims while working remotely. Key responsibilities Monitor phone queues and gather information related to new claims in claims systems Field calls from members regarding existing claims and provide updates on their status Document customer interactions and claim details accurately in various systems Required qualifications Proven experience in a customer service role, preferably within the insurance industry Ability to navigate and input data into multiple claims management systems Strong organizational skills with a keen attention to detail Empathetic understanding of members' concerns during the claims process Interest or knowledge of classic or collector vehicles is a plus
Claims Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.