Detail-oriented and process-driven, the full-time Claims Process Training Specialist will design, document, test, and train claims workflows remotely while ensuring clarity and usability for claims team members. Key responsibilities: Develop, document, and maintain end-to-end claims business processes and workflows for the claims team Test claims workflows in Javelina and HRP to confirm processes function as designed Create training and reference materials for the Claims organization and deliver specialty claims training as needed Required qualifications: 3 years of experience in healthcare claims within a payer and/or TPA environment 3 years of demonstrated experience writing detailed process documentation and developing training materials Experience testing workflows or processes within claims systems for accuracy and usability 3 years of experience conducting instructor-led and/or virtual training sessions for claims or healthcare operations teams Familiarity with claims platforms such as Javelina and HRP, including claims processing support