Claims Associate - Recovery

Claims Associate - RecoveryBy joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work®Fortune Best Workplaces in Financial Services & InsuranceOur teams connect!

We collaborate in the office. Our West Des Moines office is located at: 4200 University Avenue, Suite 317 West Des Moines, IA Are you looking for an impactful job that offers the opportunity to develop a professional career? Bring your 1-2 years' experience in an office setting and grow with us!A stable and consistent work environment in an office and/or virtual settingA training program to learn how to help employees and customers from some of the world's most reputable brandsAn assigned mentor and manager who will guide you on your career journeyCareer development and promotional growth opportunities through increasing responsibilitiesA diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.PRIMARY PURPOSE: Processes and reviews subrogation claims across all lines of business and all jurisdictions within an entry level caseload and processes payment checks received in accordance with company check processing guidelines; processes the regular monthly payment recovery files; coordinates with collection agencies; and supports the Claims Recovery Team within company standards and industry best practices.ESSENTIAL FUNCTIONS and RESPONSIBILITIESResponsible for assigned inventory of subrogation files with recovery.Maintains a monthly diary on cadence, aligned to department service expectations and schedules; follows up to ensure timely payment.Processes recoveries into various claims systems to ensure the recovery dollars are applied to appropriate claims file.Works with collections agencies when appropriate to collect from at-fault parties and records details in claims file.Uses technology and resources, as needed, to complete investigation.Responds to clients' questions timely and professionally.Approves and/or pays bills as appropriate.Prepares various type status reports for clients.ADDITIONAL FUCNTIONS and RESPONSIBILITIESPerforms other duties as assigned.QUALIFICATIONSEducation & Licensing High school diploma or GED required.Experience Two (2) years of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.Skills & KnowledgeExcellent oral and written communication skillsPC literate, including Microsoft Office productsAnalytical and interpretive skillsStrong organizational skillsGood interpersonal skillsAbility to meet or exceed Service ExpectationsAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations.Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical : Computer keyboardingAuditory/Visual : Hearing, vision and talkingNOTE: Credit security clearance, confirmed via a background credit check, is required for this position.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $19.00/hr.

A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.