About the Role Our client, an established Anchorage-based insurance organization, is seeking a detail-oriented Claims Assistant / Adjuster Trainee to join its claims team. Reporting to the Claims Adjuster, this role provides primary administrative and technical support to the claims department, maintains official records, and serves as the front-desk receptionist for the office. It's a great opportunity for someone with insurance or claims experience who wants to grow toward an adjuster role, with hands-on exposure to Alaska Workers' Compensation.
Set up new claims and maintain accurate electronic files in the claims system
Process incoming mail and scan documents, verifying that every page is captured
Prepare correspondence and respond to inquiries from claimants, members, medical providers, and vendors
Prepare and process medical bills for audit, enter bills for payment, and issue payments with complete backup documentation
Request medical records and manage the discovery process
Research disputed medical billings
Arrange travel for injured workers
Prepare insurance claim kits
Serve as primary receptionist, answering phones and greeting visitors with professionalism
Prior experience as a claims assistant or in a comparable insurance industry role
Strong proficiency with Microsoft Office (Excel, Word, Outlook, and PowerPoint)
Typing speed of 40+ WPM with minimal errors
Strong reasoning skills and the ability to learn state and federal reporting requirements, the Alaska Workers' Compensation Act, and related legal processes
This position is 100% in office, with continual computer use
Occasional travel to remote Alaska communities, including by small aircraft, sometimes in challenging weather
Occasional overtime may be required
This is a non-exempt (hourly) position
Medical and Rx (2 plan options), dental, and vision insurance, with 85% of premiums paid by the employer
~ Health Savings Account (HSA)
~ Employer-paid basic life, AD&D, and $10,000 spouse life insurance, plus supplemental life available at employee cost
~Employer-paid defined benefit pension plan
~ 11 paid holidays plus 1 floating holiday
~ Employer-paid short-term and long-term disability
~
Set up new claims and maintain accurate electronic files in the claims system
Process incoming mail and scan documents, verifying that every page is captured
Prepare correspondence and respond to inquiries from claimants, members, medical providers, and vendors
Prepare and process medical bills for audit, enter bills for payment, and issue payments with complete backup documentation
Request medical records and manage the discovery process
Research disputed medical billings
Arrange travel for injured workers
Prepare insurance claim kits
Serve as primary receptionist, answering phones and greeting visitors with professionalism
Prior experience as a claims assistant or in a comparable insurance industry role
Strong proficiency with Microsoft Office (Excel, Word, Outlook, and PowerPoint)
Typing speed of 40+ WPM with minimal errors
Strong reasoning skills and the ability to learn state and federal reporting requirements, the Alaska Workers' Compensation Act, and related legal processes
This position is 100% in office, with continual computer use
Occasional travel to remote Alaska communities, including by small aircraft, sometimes in challenging weather
Occasional overtime may be required
This is a non-exempt (hourly) position
Medical and Rx (2 plan options), dental, and vision insurance, with 85% of premiums paid by the employer
~ Health Savings Account (HSA)
~ Employer-paid basic life, AD&D, and $10,000 spouse life insurance, plus supplemental life available at employee cost
~Employer-paid defined benefit pension plan
~ 11 paid holidays plus 1 floating holiday
~ Employer-paid short-term and long-term disability
~
Claims Assistant / Adjuster Trainee (Anchorage) in anchorage at Unknown Company
This position is listed as full time and able to be worked remotely.