TechFlow, Inc. is seeking a CX/UX Researcher to support the Department of Homeland Security in developing a citizen-centered strategy across DHS products and services.
You will identify data sources, evaluate systems, and create journey maps reflecting needs, motivations, and pain-points to inform improvements. The role emphasizes collaboration with stakeholders, agile practices, and the ability to obtain DHS EOD clearance (US Citizenship required).
#J-18808-LjbffrCitizen-Focused CX/UX Research Strategist in washington at Unknown Company
This position is listed as full time and onsite.