Working remotely as a contract Cisco PAS Engineer, the candidate will provide expert TAC support, troubleshoot complex network issues, and collaborate with cross-functional teams to ensure optimal network performance and customer satisfaction. Key responsibilities Provide expert Cisco TAC support to clients, troubleshooting complex network issues Collaborate with cross-functional teams to resolve technical problems efficiently Document support activities and solutions for future reference and knowledge sharing Required qualifications Proven experience in Cisco TAC support or similar technical support roles Strong understanding of Cisco networking technologies and protocols Ability to work independently and as part of a team in a remote environment Excellent communication and interpersonal skills Availability to start promptly and adapt to changing support needs