- Serve as a thought partner to the CEO, translating strategic priorities into operational execution plans.
- Foster cross-departmental alignment between finance, clinical, administrative, and quality teams.
- Cultivate a culture of accountability, collaboration, and continuous improvement across the organization.
- Oversee the effective day-to-day operations of SFRC’s administrative systems.
- Lead a cohesive internal infrastructure that supports compliance with Medicaid, Medicare, and managed care requirements.
- Supervise key administrative leaders.
- Strengthen systems for recruitment, retention, onboarding, and workforce development.
- Partner with HR to operationalize a healthy and equitable workplace culture across SFRC’s generationally and geographically diverse teams.
- Ensure that facilities, vehicles, and safety systems meet all regulatory, legal, and contractual standards.
- Support the development of a robust risk mitigation and incident management infrastructure.
- Partner with the VP of Finance to ensure operational alignment with budgeted resources and financial forecasts.
- Co-lead the implementation of new systems that improve billing accuracy, EHR use, inventory tracking, and service reimbursement.
- Lead the adoption and integration of modern tools to enhance operational visibility and decision-making.
Requirements
- Proven success as an executive or senior leader in a nonprofit, behavioral health, healthcare, or human services setting.
- Deep understanding of operational leadership, particularly in Medicaid- and grant-funded environments.
- Demonstrated experience managing complex cross-functional teams and guiding large-scale system change.
- Strong financial acumen and comfort navigating budgets, audits, and rate-based reimbursement environments.
- Strategic thinker with an orientation toward implementation, service quality, and workforce wellbeing.
- Collaborative leadership style with a deep commitment to recovery, equity, and community partnership.
- Knowledge of CCBHC operations, Medicaid managed care, and behavioral health licensing standards is preferred.
- Experience leading in multi-site or rural organizations, or working within tribal, border, or frontier communities is a plus.
- Spanish, Diné, or Zuni language proficiency is a plus.
- MBA, MHA, MPA, MSW, or related advanced degree preferred but not required.
Core Competencies
Demonstrates strong operational leadership in nonprofit and healthcare settings, with a focus on compliance, financial acumen, and cross-functional team management. Capable of fostering a culture of collaboration and continuous improvement while ensuring alignment with strategic priorities.
Highest-signal resume keywords
- Operational Leadership
- Financial Acumen
- Cross-Functional Team Management
- Compliance with Medicaid and Medicare
- Cultural Competency in Diverse Environments
ATS Optimization Keywords
Hard Skills
- Budget Management
- System Change Implementation
- Risk Mitigation
- Incident Management
- EHR Use
- Billing Accuracy
- Inventory Tracking
- Workforce Development
- Recruitment and Retention
- Quality Improvement
Soft Skills
- Collaborative Leadership
- Strategic Thinking
- Accountability
- Communication
- Continuous Improvement
Certifications & Qualifications
- MBA
- MHA
- MPA
- MSW
Industry Keywords
- Nonprofit
- Behavioral Health
- Healthcare
- Human Services
- CCBHC Operations
- Medicaid Managed Care
- Behavioral Health Licensing Standards
- Multi-Site Leadership
- Rural Organizations
- Community Partnership