Chief Operating Officer (COO) - Integrated Facility Services

Chief Operating OfficerBringing multiple facility services together under one operating model will be a core priority for the Chief Operating Officer. The platform delivers janitorial, mechanical, and self-performed facility management solutions to national and regional commercial accounts, requiring consistent execution, effective subcontractor governance, and seamless coordination across service lines. The COO will hold enterprise-wide responsibility for operational P&L, service quality, client retention, and margin expansion.

The position requires an executive who has successfully unified multi-service operations, built scalable delivery infrastructure, and expanded self-perform capabilities while maintaining strong client relationships and dependable service standards.Key Leadership MandatesEnterprise P&L Ownership: Own the full operational P&L across all service lines with direct accountability for revenue, gross margin, EBITDA, and cost structure.Service Integration: Unify janitorial, mechanical, and self-perform service lines under an integrated delivery model that creates cross-sell opportunity and client stickiness.National Account Retention: Drive client retention through service quality standards, account management discipline, and proactive escalation resolution on national and regional accounts.Self-Perform Capability Scaling: Build and scale self-perform delivery capacity to reduce subcontractor dependency, protect margin, and improve service control.Subcontractor Governance: Design and enforce a subcontractor management framework that maintains quality standards, compliance, and cost discipline across all outsourced service delivery.Margin Expansion: Drive gross margin improvement through labor productivity, service-line efficiency, subcontractor cost management, and overhead discipline.Operational Leadership Development: Build a high-accountability regional and district operations leadership team capable of running autonomous, profitable service units.RFP & Contract Execution: Oversee the operational response to complex national RFPs and ensure contract terms, SLAs, and performance guarantees are delivered consistently.Ideal Executive Profile: The successful candidate is a senior facility services operations executive with a track record of running multi-service-line integrated operations. You have owned a facility services P&L, built self-perform capability, managed national account delivery, and driven margin expansion through operational discipline. You build infrastructure, not vendor networks — and you lead teams that perform at national account standards.What Makes This Opportunity Distinct: This role offers executive command of an integrated facility services platform with an established national account base, multi-service-line infrastructure, and a clear mandate to scale.

You will have full operational authority to build the delivery model, develop the leadership team, and drive EBITDA performance across a growing national footprint. It is a high-accountability, high-reward seat for an executive ready to own operations at scale.