Chief Operating OfficerLakewood Ranch - Bradenton, FL 34211OverviewPosition Type Full Time Education Level Bachelor's in healthcare management Category ExecutiveDescriptionEssential Job FunctionsStrategic LeadershipPartner with the CEO and Executive Leadership Team to develop and execute organizational strategy.Translate strategic priorities into measurable operational objectives.Establish performance metrics and accountability standards across operational departments.Provide operational updates, recommendations, and performance reporting to executive leadership and the Board of Directors.Lead organizational initiatives that support growth, sustainability, and mission advancement.Partner with the Chief Executive Officer and Executive Leadership Team to establish organizational priorities, monitor enterprise performance, and ensure execution of strategic objectives across all areas of the organization.Lead enterprise-wide operational planning, technology strategy, and organizational transformation initiatives that support long-term growth and sustainability.Operational LeadershipDirect and oversee all operational functions of the organization, including:Technical DirectorDirector of Donor Outreach and CollectionsDirector of MarketingDirector of RecruitingDirector of Information TechnologyContact Center ManagerFacilities & Fleet ManagerOther operational leaders as assignedEnsure organizational resources, staffing structures, and operational systems are aligned to meet current and future service demands while maintaining operational excellence.Lead emergency preparedness, disaster response, and business continuity efforts.Monitor operational performance and implement corrective action plans when necessary.Provide executive oversight of the organization's information technology strategy, infrastructure, cybersecurity, telecommunications, and business systems.Ensure technology solutions support operational efficiency, regulatory compliance, and organizational growth.Partner with department leaders to identify, prioritize, and implement technology initiatives that improve workflows, donor experience, employee productivity, and data integrity.Oversee cybersecurity, disaster recovery, data protection, and business continuity planning.Champion innovation through emerging technologies, automation, artificial intelligence, and digital transformation initiatives.Provide executive oversight of marketing, branding, public relations, and communications strategies to strengthen community awareness, donor engagement, and organizational reputation.Ensure marketing initiatives align with organizational growth objectives, donor recruitment strategies, and community partnerships.Collaborate with development and operational leaders to support fundraising campaigns, public education initiatives, and strategic outreach efforts.Leadership and Talent DevelopmentRecruit, develop, coach, and retain high-performing leaders.Foster a culture of accountability, collaboration, and continuous improvement.Establish succession planning initiatives within operational departments.Promote employee engagement and professional development opportunities.Conduct performance evaluations and provide ongoing leadership support.Financial StewardshipDevelop and oversee operational budgets.Monitor expenditures and financial performance.Identify opportunities for operational efficiencies and cost containment.Collaborate with Finance leadership regarding forecasting, capital planning, and resource allocation.Ensure responsible stewardship of organizational assets and resources.Evaluate operational investments, capital expenditures, and resource allocation strategies to support long-term organizational sustainability and growth.Develop long-term technology investment strategies, capital planning, and lifecycle management for organizational technology assets.Organizational ExcellenceChampion continuous improvement initiatives throughout the organization.Utilize operational data and key performance indicators to drive decision-making.Lead process improvement efforts focused on efficiency, quality, donor satisfaction, and employee engagement.Oversee enterprise technology implementations, system integrations, artificial intelligence initiatives, and operational improvement projects that enhance organizational performance.Promote a culture of innovation, accountability, and data-driven decision-making throughout the organization.Regulatory Compliance and Risk ManagementEnsure compliance with all applicable regulatory, accreditation, and safety requirements.Maintain readiness for inspections, audits, and regulatory reviews.Collaborate with Quality and Compliance leadership to address findings and implement corrective actions.Promote a culture of safety and risk awareness throughout the organization.External Relations and Strategic PartnershipsRepresent SunCoast Blood Centers within professional organizations, healthcare networks, and community partnerships.Foster relationships with hospitals, healthcare providers, government agencies, and industry organizations.Support organizational visibility and strategic growth opportunities.Serve as an ambassador of SunCoast Blood Centers by promoting the organization's mission, values, and strategic initiatives within the communities it serves.Additional ResponsibilitiesParticipate in organizational meetings and professional development activities.Serve as a member of the Executive Leadership Team.Support board initiatives and strategic planning activities.Perform other duties as assigned to support organizational success.Direct Reports (May Include):Technical DirectorDirector of Donor Outreach and CollectionsDirector of RecruitingDirector of MarketingDirector of Information TechnologyFacilities & Fleet ManagerContact Center ManagerOther operational leaders as assignedCore Competencies and ExpectationsMission-Focused LeadershipStrategic ThinkingOperational ExcellenceAccountabilityChange LeadershipEmotional IntelligenceFinancial StewardshipCollaboration and Relationship BuildingTalent DevelopmentContinuous ImprovementProfessionalism and IntegrityCustomer and Stakeholder FocusExecutive PresenceStrategic ExecutionOrganizational LeadershipPhysical and Environmental RequirementsPhysical RequirementsAbility to sit, stand, walk, bend, reach, and use standard office equipment.Ability to travel between organizational locations and community events as needed.Ability to lift and carry up to 25 pounds occasionally.Ability to operate a motor vehicle.QualificationsMinimum QualificationsEducationBachelor's degree in Healthcare Administration, Business Administration, Medical Technology, Nursing, Public Health, Operations Management, or a related field required.Master's degree preferred.ExperienceMinimum of ten (10) years of progressively responsible leadership experience.Minimum of five (5) years of executive-level operational leadership experience.Experience leading multiple departments and large teams in a healthcare, blood banking, laboratory, manufacturing, logistics, or similarly regulated environment preferred.Demonstrated experience in strategic planning, budget management, organizational development, and process improvement.Knowledge, Skills, and AbilitiesStrong executive leadership and team development skills.Strategic planning and organizational management expertise.Financial management and budget oversight experience.Knowledge of FDA, AABB, CLIA, OSHA, and applicable regulatory standards.Strong analytical, problem-solving, and decision-making abilities.Excellent written, verbal, and presentation skills.Ability to manage complex projects and competing priorities.