Chief of Staff, North America

Reports to: Chris Berry, Managing Director, North America

Location: Los Angeles or Chicago, Hybrid

Compensation: USD $120,000 to $160,000 base, plus equity, depending on experience

What you’ll do

• Partnering with leadership to refine strategy and priorities
• Driving projects across Growth, Operations, Customer Success, Finance, and People
• Supporting new market launches and commercial rollout plans
• Building the operating cadence, dashboards, and decision-making systems we need to scale
• Turning ambiguous problems into clear plans, owners, and outcomes
• Jumping into urgent business problems when there is no obvious owner yet

What we’re looking for

We’re looking for someone with a demonstrated record of exceptional performance.

This is likely a fit for someone with 5 to 10 years of experience , including time in consulting, investing, high-growth startups, strategy, operations, revenue, marketplaces, or another demanding generalist environment.

We care less about the exact path you have taken than your slope, judgment, and evidence that you have operated well in demanding environments. You do not need to have been a Chief of Staff before, but you do need to have shown that you can take on hard problems, create clarity and momentum, and drive real outcomes.

Traits that usually correlate with success in this role:

• Relentless drive to deliver outcomes
• Endless curiosity
• Strong analytical judgment
• Clear, logical, compelling communication
• High ownership
• Low ego
• Comfort with ambiguity
• Ability to influence senior stakeholders
• Excitement to move between strategy and hands-on execution
• Genuine care for the mission, not just the title

Growth and progression

Choose your own adventure, then earn it.

You’ll work across the organization and be well positioned to move into a senior role over time. That could be in operations, strategy, commercial, general management, or something else entirely.

But this is not a fixed ladder with a guaranteed next step. The combination of business need and your ability to step into it will determine what comes next.

Compensation

USD $120,000 to $160,000 base, depending on experience, plus equity.

We reward people who take on more and deliver more.