JumpCloud is seeking a Senior Vice President of Global Customer Success & Support to lead a 100+ global team across the US, India, UK, Mexico & Brazil. The role drives a data-driven customer journey post-sale, with AI-enabled operations and aggressive retention, expansion, and service excellence targets.
You will partner with Engineering/Product to translate customer needs into a strategic roadmap, while mentoring leaders to high performance in a fast-growing SaaS environment.
#J-18808-LjbffrChief Global Customer Success & AI-Driven Support in workfromhome at Unknown Company
This position is listed as full time and onsite.