Chief Experience Officer - Member Experience & Growth

Charter Oak Federal Credit Union is looking for a Chief Experience Officer (CXO) to lead the evolution of member experience and strengthen community ties. The ideal candidate will embody proven leadership in credit unions, operational skills, and a marketing-driven focus.

The CXO will work closely with the Executive Leadership Team to create a member-centric culture, ensuring personalized experiences across all channels. This role is key to enhancing engagement and expanding the organization's impact as a trusted community institution.