DigitalXNode is seeking an experienced Head of Customer Success & Support to build and scale our customer-facing operations. You will own the post-sales experience, define scalable programs, and align CS with Product, Engineering, Sales, Marketing, and Operations.
You will design customer lifecycle programs, establish service standards, and drive NRR growth and expansion across the portfolio, while fostering a culture of customer advocacy and operational excellence.
#J-18808-LjbffrChief Customer Success & Support in san francisco at Unknown Company
This position is listed as full time and onsite.