Ultra is seeking a Head of Customer Operations to own all post-signature activity, including field deployment, support, and customer success. You will lead a ~10-person post-sale organization, shaping both operations and strategy to scale with a growing customer base.
You'll drive deployment planning, retention metrics, and a culture of customer excellence, balancing hands-on leadership with strategic initiatives across SMB and Enterprise accounts.
#J-18808-LjbffrChief Customer Success & Deployment in new york at Unknown Company
This position is listed as full time and onsite.