Brother USA is seeking an accomplished executive to lead Customer Care and Technical Support across the Americas. The VP will define strategy, unify regional operations, and drive a scalable, best-in-class support ecosystem spanning on-shore, near-shore, and offshore teams.
The role includes transforming the customer experience through digital tools, AI, analytics, and a data-driven approach, with broad accountability for service quality, loyalty, and revenue impact.
#J-18808-LjbffrChief Customer Care & Technical Support Leader — Americas in bridgewater at Unknown Company
This position is listed as full time and onsite.