Gusto, Inc. in Scottsdale seeks a transformational Head of Client Experience to design and execute a vision for agentic, AI-native client experience.
You will lead a cross-functional CX team, partner with CEO and Product/Engineering to drive the AI transformation, and align human touch with automation to delight clients and improve outcomes. This senior role requires 10–15+ years in client experience and 4+ years of leadership, plus a proven ability to ship AI-powered tools beyond chat.
#J-18808-LjbffrChief Client Experience & AI Transformation Leader in scottsdale at Unknown Company
This position is listed as full time and onsite.