- Manage the food service department to provide excellent service and quality
- Communicate with department, facility, and company leadership to achieve goals
- Collaborate with dietitians and chefs to develop menus that are in line with market trends and deliver nutritional value
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance
- Lead team member recruiting, training, development, scheduling, and assignments
- Perform daily inspections and assessments and coach and counsel team members
- Manage inventory, ordering, vendor relationships, planning, schedules, payroll, and supplies to ensure budget compliance
- Implement team-building initiatives to create a positive and safe work environment
- Drive compliance with health, safety, and industry regulatory agencies
Requirements
- ServSafe Food Service Manager Certification
- 5+ years of food operations experience, including 3+ years of management
- Experience with cash handling policies and procedures
- Familiarity with various point of sales (POS)/register systems
- Computer skills including word processing, spreadsheets, email, and ordering platforms
- Must be willing to relocate for promotion opportunities
- Not Required But a Big Plus: Certified Dietary Manager (CDM)
- Experience working in a hospital environment
- Proficiency in languages other than English, especially Spanish
Core Competencies
Demonstrates expertise in managing food service operations, ensuring compliance with health and safety regulations, and fostering a collaborative team environment. Proficient in inventory management, budgeting, and enhancing customer satisfaction through effective communication and leadership.
Highest-signal resume keywords
- ServSafe Food Service Manager Certification
- 5+ Years Food Operations Experience
- 3+ Years Management Experience
- Cash Handling Policies and Procedures
- Point of Sales (POS) Systems
ATS Optimization Keywords
Hard Skills
- Food Operations Management
- Inventory Management
- Budget Compliance
- Menu Development
- Customer Satisfaction Improvement
Soft Skills
- Team Leadership
- Communication
- Collaboration
- Coaching
- Team Building
Certifications & Qualifications
- ServSafe Food Service Manager Certification
- Certified Dietary Manager (CDM)
Industry Keywords
- Health and Safety Compliance
- Food Service Department Management
- Hospital Environment Experience
- Vendor Relationships
- Team Member Development
Tools & Technologies
- Point of Sales (POS) Systems
- Ordering Platforms
- Word Processing Software
- Spreadsheets